The UPS replacement has been completed and customer services have been restored. We are currently verifying and intend to end this maintenance at the scheduled time.
Customers having issues connecting to services can open a support ticket and we will investigate.
Engineers are working on FreePBX hosting node "DAZ" - impacted customers may see a delay in their service restoration.
Posted Nov 16, 2024 - 07:15 CST
Update
The maintenance is currently in progress. The next update will be provided in one hour.
Posted Nov 16, 2024 - 04:59 CST
Update
The maintenance is currently in progress. The next update will be provided in one hour.
Posted Nov 16, 2024 - 04:05 CST
Update
The maintenance is currently in progress. The next update will be provided in one hour.
Posted Nov 16, 2024 - 03:01 CST
Update
The maintenance is currently in progress. The next update will be provided in one hour.
Posted Nov 16, 2024 - 02:00 CST
Update
The maintenance is currently in progress. The next update will be provided in one hour.
Posted Nov 16, 2024 - 01:01 CST
Update
The maintenance is currently in progress. The next update will be provided in one hour.
Posted Nov 16, 2024 - 00:02 CST
Update
The maintenance is currently in progress. The next update will be provided in one hour.
Posted Nov 15, 2024 - 23:00 CST
Update
The maintenance is currently in progress. The next update will be provided in one hour
Posted Nov 15, 2024 - 22:00 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 15, 2024 - 20:00 CST
Scheduled
Due to a manufacturer recall of a critical component in one of our data center Uninterruptible Power Supply (UPS) systems, CyberLynk engineers are coordinating an emergency replacement of that system with APC engineers during an off-hours maintenance window within CyberLynk's Milwaukee, Wisconsin (MKE1) data center. CyberLynk's goal is to successfully complete the task and restore service within the stated time frame.
Customers with affected devices are being notified via email of this maintenance window.
If you require further information, please feel free to reach out to support via your account portal. Our support ticket system will be staffed during this time and if you have any questions please reply to the maintenance email that is being sent to affected customers.
Posted Oct 17, 2024 - 10:24 CDT
This scheduled maintenance affected: MKE1 Core Datacenter Infrastructure and MKE1 Hosted Application & Dedicated Services (Voice Over IP Services (MKE1), Mac Hosting (MKE1), Web & Email Hosting (MKE1), File Sharing (MKE1)).