Resolved -
This incident has been resolved.
Aug 29, 13:24 CDT
Update -
The upstream provider has located a fiber cut and is working to repair it. Since there is no ongoing impact to customer traffic, our next update will be provided when this has been resolved.
Aug 27, 16:04 CDT
Identified -
The upstream provider has acknowledged the issue and is working to identify the problem. All customer traffic was automatically moved to other providers and we are continuing to monitor.
Aug 26, 14:37 CDT
Investigating -
One of our upstream providers in our Milwaukee data center is experiencing an outage and we are following their updates as they address the issue. Customers traversing this provider may experience temporary latency/packet loss as traffic is automatically rerouted over our other providers.
Aug 26, 13:36 CDT