In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 2025 - 20:00 CST
Scheduled - CyberLynk Engineers will be performing planned maintenance on VPS hosting nodes in the FreePBXHosting.com datacenter infrastructure.
Expected downtime for impacted guest virtual servers is up to one hour.
Clients on impacted FreePBX VPS Hosting Nodes have been sent maintenance notification emails to indicate the specific VPS(s) that will be impacted. Our VoIP calling infrastructure or managed VoIP services will NOT be affected.
During the maintenance window, we will attempt to perform a graceful shutdown of affected VPS(s) and the server will be unavailable while its parent host node receives hardware, software, and network upgrades. Once the maintenance has been completed, affected VPS(s) will be powered back on.
If you require further information, please feel free to email support@cyberlynk.net, and if you have any questions please reply to the maintenance email that is being sent to impacted customers.
Dec 18, 202520:00 - Dec 19, 202500:00 CST
Resolved -
This incident has been resolved.
Dec 16, 14:31 CST
Update -
We are continuing to work with the upstream provider on this issue. We'll provide the next update when there are further developments.
Dec 16, 12:46 CST
Monitoring -
This is a continuation of the previous BGP incident. The issue has resurfaced, and our network team has removed the problematic upstream provider from our BGP mix while continuing to troubleshoot with that provider. We will provide another update shortly.
Dec 16, 12:09 CST
Resolved -
This incident has been resolved.
Dec 16, 10:55 CST
Monitoring -
Customers may have seen several additional latency spikes since the last status update, but we are now seeing service recoveries across the board. We are continuing to monitor and will provide another update shortly.
Dec 16, 10:08 CST
Identified -
Our monitoring systems have observed several instances of BGP sessions being lost with one of our upstream providers. Customers in our Milwaukee data center may have experienced several moments of increased latency while BGP reconverged. We are seeing stability at this time and will continue to monitor and engage with the upstream provider.
Dec 16, 09:49 CST