All Systems Operational
Uptime over the past 90 days. View historical uptime.
MKE1 Core Datacenter Infrastructure Operational
90 days ago
100.0 % uptime
Today
MKE1 Hosted Application & Dedicated Services Operational
90 days ago
99.95 % uptime
Today
Voice Over IP Services (MKE1) Operational
90 days ago
99.99 % uptime
Today
Mac Hosting (MKE1) ? Operational
90 days ago
99.97 % uptime
Today
Web & Email Hosting (MKE1) Operational
90 days ago
99.85 % uptime
Today
File Sharing (MKE1) Operational
90 days ago
100.0 % uptime
Today
PHX1 Core Datacenter Infrastructure Operational
90 days ago
100.0 % uptime
Today
PHX1 Hosted Application & Dedicated Services Operational
90 days ago
100.0 % uptime
Today
Voice Over IP Services (PHX1) Operational
90 days ago
100.0 % uptime
Today
Mac Hosting (PHX1) ? Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Upstream Network Providers Operational
MKE1 - AT&T Operational
MKE1 - Cogent Operational
MKE1 - Everstream Operational
MKE1 - Lumen Operational
MKE1 - NTT Operational
MKE1 - Spectrum Operational
PHX1 - Cogent Operational
PHX1 - Lumen Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
MKE1 Web Hosting Server "RHI" Connectivity Issue
Resolved - Everything appears to be functioning properly now. If you have an issues with your account, please open a support ticket.
Nov 16, 20:11 CST
Monitoring - All account restores are completed. We are currently monitoring for server stability.
Nov 16, 18:17 CST
Update - The server build has been completed and we have begun the recovery process.
Nov 16, 14:13 CST
Update - Restoration of the server is continuing to progress.
Nov 16, 11:32 CST
Update - Our engineers have identified an issue with the storage system on this server that will require a rebuild and restoration from the most recent backup. We are working to resolve this as soon as possible, and will post an ETR if possible once the account restoration is in progress. Thank you for your patience.
Nov 16, 09:54 CST
Identified - CyberLynk engineers have discovered an issue with a Linux Web Hosting server named "rhi".

Customers on this server are currently experiencing an outage, and we will provide additional updates and an ETR as soon as possible.

If you require further information, please feel free to email support@cyberlynk.net. Our support ticket system will be staffed during this time and if you have any questions please open a ticket.
Nov 16, 08:07 CST
MKE1 Mac Mini Vault "G" Cabinet Emergency PDU Replacement
Resolved - This incident has been resolved.
Nov 16, 08:58 CST
Update - The current ETR for this issue is 90 minutes. Customers with Mac minis with names beginning with "G" are impacted.
Nov 16, 08:09 CST
Identified - Following the previous maintenance, CyberLynk engineers have discovered a localized issue with a PDU in the Mac Mini Vault "G" cabinet.

Customers with Macs that have the following hostnames will be affected by this replacement:

gx-x.macminivault.com

The "x" referenced above is a placeholder for the specific numbers that reference the Mac in the datacenter. Hostnames of your Mac mini(s) and/or Mac Studio(s) can be found in our client portal via: https://secure.cyberlynk.net/

If you require further information, please feel free to email support@cyberlynk.net. Our support ticket system will be staffed during this time and if you have any questions please open a ticket.
Nov 16, 07:10 CST
MKE1 Emergency Power Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 08:00 CST
Verifying - The UPS replacement has been completed and customer services have been restored. We are currently verifying and intend to end this maintenance at the scheduled time.

Customers having issues connecting to services can open a support ticket and we will investigate.

Customers in the Mac Mini Vault "G" cabinet will be affected by a separate equipment replacement and can follow that issue here: https://www.cyberlynkstatus.net/incidents/3rgbtn3t235h

Engineers are working on FreePBX hosting node "DAZ" - impacted customers may see a delay in their service restoration.
Nov 16, 07:15 CST
Update - The maintenance is currently in progress. The next update will be provided in one hour.
Nov 16, 04:59 CST
Update - The maintenance is currently in progress. The next update will be provided in one hour.
Nov 16, 04:05 CST
Update - The maintenance is currently in progress. The next update will be provided in one hour.
Nov 16, 03:01 CST
Update - The maintenance is currently in progress. The next update will be provided in one hour.
Nov 16, 02:00 CST
Update - The maintenance is currently in progress. The next update will be provided in one hour.
Nov 16, 01:01 CST
Update - The maintenance is currently in progress. The next update will be provided in one hour.
Nov 16, 00:02 CST
Update - The maintenance is currently in progress. The next update will be provided in one hour.
Nov 15, 23:00 CST
Update - The maintenance is currently in progress. The next update will be provided in one hour
Nov 15, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 20:00 CST
Scheduled - Due to a manufacturer recall of a critical component in one of our data center Uninterruptible Power Supply (UPS) systems, CyberLynk engineers are coordinating an emergency replacement of that system with APC engineers during an off-hours maintenance window within CyberLynk's Milwaukee, Wisconsin (MKE1) data center. CyberLynk's goal is to successfully complete the task and restore service within the stated time frame.

Customers with affected devices are being notified via email of this maintenance window.

If you require further information, please feel free to reach out to support via your account portal. Our support ticket system will be staffed during this time and if you have any questions please reply to the maintenance email that is being sent to affected customers.
Oct 17, 10:24 CDT
Nov 15, 2024
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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